OUR COMMITMENT
Mission, vision and values
We bring to our clients experience, trust and excellence
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1. View
The need of our customers is our priority so our goal is to offer:
- The commitment to work rigorously and effectively to achieve the goals set
- Transparency and equality as essential elements in all our actions and as an indisputable basis to obtain the trust of our clients
- Excellence and professionalism in the service to ensure the satisfaction of your requirements and expectations
- Commitment, trust and honesty
- ResponsibilityMission
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2. Mission
We are the leading platform in real estate services in Spain, consolidating ourselves as referents in the sector, taking advantage of the opportunities presented to us.
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3. Values
CUSTOMERS
- In our day to day we seek to offer the best possible service, respecting their commitments and placing customer satisfaction as an absolute priority. Customer orientation is not a mere statement of intent; it is the focus of every Hague professional and the organization as a whole.
ETHIC
- We observe an ethical and socially responsible performance as a recognition of the role and responsibility that corresponds to private entities in the proper development and progress of society, which must be translated into respect for the legitimate rights of all natural and legal persons with the that are related, and with those of society in general.
AUSTERITY
- Considered as a value of mandatory observance within the framework of the actions and decisions of each of the employees and professionals for the development of their responsibilities.
PROXIMITY
- The relationship with clients is based on professional attention and service, with quality, rigor, speed and closeness, that allows understanding, anticipating and attending to their needs.
EFFORT
- Dedication, involvement and commitment are hallmarks of the people who work in Haya.
RIGOR
- The professionals of Haya work with rigor, taking decisions with professional criteria, acting in an objective, diligent, responsible and efficient way.
ORDER
- Order is a basic pillar in Haya to provide efficient and quality service, coordinating a large number of different units, departments and activities. The compliance with established procedures and the improvement of the systematization of processes are inherent obligations to the daily activity of Haya.
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